Xcel Energy Deserves a Break?

While shoefiti falls down the priority list a few notches below dealing with power outages, watching Xcel Energy’s response to the current outages caused by a storm a full five days ago helps explain why they’re so slow to respond to shoefiti.

It’s four days and counting for thousands of Twin Cities residents
still without electricity since powerful storms whipped through the
northern suburbs Wednesday. Power may go out in the blink of an eye,
but, as customers are learning, it gets restored much more slowly.

More than 200,000 Xcel Energy customers were initially without
power; that number was down to less than 13,000 by Sunday evening.

More important than Xcel’s slow response is the inconsistency of their response to Shoefiti removal requests. For example, Xcel has a history of removing shoes from powerlines in a timely manner when they’ve appeared in the Longfellow neighborhood of Minneapolis, yet fail to remove shoes after multiple requests over the past six months in some tougher neighborhoods of Minneapolis. Xcel also managed to remove a pair of shoes hanging in Minnetonka, MN, rather than address the previously requested shoes within the inner city.

What do you think? What’s worse? A slow response or an inconsistent one?

Published by admin on September 26th, 2005 tagged General

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